About the Adobe data actions integration
The Adobe data actions integration uses custom actions to act on data in Adobe applications like Adobe Experience Platform.
Overview
The Adobe data actions integration allows you to create custom actions that you can use throughout Genesys Cloud to act on data in Adobe. You can use these data actions to make routing decisions within your interaction flow in Architect, to present information to your agents in Scripts, or to act on data in other ways. Currently, the integration supports Adobe Experience Platform.
Get started
Review the requirements. After you add the integration, create a custom action.
Security
Troubleshoot
Browse information about common issues. Test data actions for help debugging issues.
Solutions, best practices, and business scenarios
Learn about solutions and best practices that enable Genesys Cloud customers to make the most of Adobe Experience Platform and Genesys Cloud features.