Genesys Cloud Archive - December 2016
List of the Genesys Cloud release notes published in December 2016.
December 28, 2016

Platform

  • HIPAA compliance

Communicate

  • Recording of external transfers

Contact center

  • Campaign rules

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December 14, 2016

Platform

  • Removal of credit card numbers from chat interactions

Communicate

  • Genesys Cloud Edge Standard V2 LCD

Contact center

  • Workforce management training modules

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December 7, 2016

Genesys Cloud Platform

  • Removal of credit card numbers from chat messages

Communicate

  • Geographical restrictions on inbound toll-free calls

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