Genesys Cloud Archive
- December 2016
List of the Genesys Cloud release notes published in December 2016.
Platform
Communicate
- Recording of external transfers
Contact center
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Platform
- Removal of credit card numbers from chat interactions
Communicate
- Genesys Cloud Edge Standard V2 LCD
Contact center
- Workforce management training modules
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Genesys Cloud Platform
- Removal of credit card numbers from chat messages
Communicate
- Geographical restrictions on inbound toll-free calls
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