List of the Genesys Cloud FedRAMP region release notes that include Resource center updates.
Genesys Cloud FedRAMP region – February 7, 2024
Customer engagement
- Improved on-demand Messenger launcher visibility
- Active Total Callback column in Performance views
- Message routing admin page user interface enhancements
Data, analytics, and reporting
- Improved native voice transcription accuracy for Dutch
- Topic miner queue selection increase
Resource center
- Genesys Cloud release notes enhancements
