Genesys Cloud - September 11, 2019

Contact center

SMS number purchase update

Genesys Cloud now prompts administrators to select or enter an address prior to completing each purchase of SMS numbers with address requirements. When new addresses are added, Genesys Cloud stores the address for use with future purchases. This update reflects ongoing global regulatory changes requiring addresses for provisioning SMS numbers. For more information, see Purchase SMS numbers. 

Platform

iOS SDK 

The new iOS SDK enables developers to more simply build mobile application integrations with the Genesys Cloud Platform API. For more information, see Platform API Client SDK – iOS in the Developer Center.