January 17, 2018
Genesys response to Meltdown and Spectre vulnerability
Genesys is aware of the Meltdown and Spectre vulnerability. We have no indication that Genesys systems have been targeted. Genesys PureCloud is working closely with our vendors using their recommended procedures to patch affected systems, and will continue to do so as more information becomes available.
Import and export scripts between organizations
Swedish and Danish IVR prompt support in Architect
Core IVR prompt support in Architect is now available for Swedish Sweden (sv-se) and Danish Denmark (da-dk). Core support includes recording prompts for Booleans, datetime values, numbers, durations, and string data types. A future release will include ordinal number and time ranges. For more information, see PureCloud supported languages.