Release Notes
See what’s new in PureCloud.
The PureCloud Release Notes describe the latest features on the PureCloud platform. Release Notes are organized by date, and you can filter each Release Note by category or PureCloud feature area.
February 20, 2019
Platform
- Introducing access control for select regions
Communicate
- PureCloud Voice in Germany
Contact center
- Message delivery status notifications
February 6, 2019
Platform
- Authenticate with single sign-on only
- Developer Center usability enhancements
Communicate
- PureCloud audio management improvements
- Support for basic call controls on commonly used headsets
- PureCloud Edge bandwidth calculator enhancements
Contact center
- Queues activity views improvements
January 23, 2019
Contact center
- MOS scores for voice interactions
- Send Response action in Architect message flows
- PureCloud scheduling enhancements
- Dutch TTS and ASR language support
- Image component enhancement for scripts
Integrations
- Amazon Lex integration for inbound message flows
