Release Notes

See what’s new in PureCloud.


December 11, 2019

Contact center

  • Altocloud content offers
  • Email message threads

Deprecations

  • Bridge integrations deprecation postponement
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December 4, 2019


Deprecations

  • Internet Explorer 11 support for web app and Architect deprecation removal
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November 27, 2019


Contact center

  • View export data in Flow Destinations view
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November 20, 2019


Contact center

  • Speechmorphing third-party TTS engine integration

Deprecations

  • WebRTC signaling deprecation
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November 13, 2019


Contact center

  • Service level calculation enhancement
  • Apply Altocloud action maps to webpages
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