See what’s new in PureCloud.
The PureCloud Release Notes describe the latest features on the PureCloud platform. Release Notes are organized by date, and you can filter each Release Note by category or PureCloud feature area.
- Mobile badge notifications
- Improved WebRTC connection times with Trickle ICE
- New transfer metrics in the Analytics API
- Historical adherence in the schedule editor
- Improved Queue Observation API metrics in Queues Activity views
- Export data from agents evaluation views
- Export data from Abandon Intervals Metrics view