Release Notes
See what’s new in PureCloud.
August 16, 2017
Platform
- PureCloud System Status page
Communicate
- View trunk status from multiple locations
August 9, 2017
Contact center
- Data actions in agent scripts
Integrations
- Routing Salesforce emails through PureCloud for Salesforce
July 26, 2017
Platform
- APIs for schedule management and IVR configuration
- New invoice system
Collaborate
- Hunt groups
Contact center
- Historical schedule adherence
- Keep campaign running option
