See what’s new in PureCloud.
The PureCloud Release Notes describe the latest features on the PureCloud platform. Release Notes are organized by date, and you can filter each Release Note by category or PureCloud feature area.
- Introducing preferred agent routing
- Co-browse session improvements
- Organization settings improvement
- IVR Flows Destinations view
- Queues Activity view improvements
- Queues Performance menu access update
- Classic Queues views deprecation