Release Notes

See what’s new in PureCloud.


January 18, 2017

PureCloud Platform

  • Admin UI
  • PureCloud community

Communicate

  • Order management for number ports

Engage

  • Permissions required to manage and assign roles

Integrations

  • PureCloud for Chrome
[View details]

January 11, 2017


Engage

  • Action to query bridged data sources in scripts
  • Maximum lines for outbound dialing campaigns
  • Norwegian and Mandarin Chinese support in Architect
[View details]

January 4, 2017


Collaborate

  • Language selection in browser and desktop apps

Engage

  • Thai language support in Architect
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December 28, 2016


PureCloud Platform

  • HIPAA compliance

Communicate

  • Recording of external transfers

Engage

  • Campaign rules
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December 14, 2016


PureCloud Platform

  • Removal of credit card numbers from chat interactions

Communicate

  • PureCloud Edge Standard V2 LCD

Engage

  • Workforce management training modules
[View details]