Genesys Cloud – Features coming soon
This preview lists the features scheduled for the next Genesys Cloud release. The features will not be live in Genesys Cloud until December 1, 2025. The feature descriptions in the December 1, 2025 Genesys Cloud Release Notes will contain links to the accompanying documentation in the Resource Center or Developer Center. For information about upcoming Genesys Cloud feature releases, see the Feature releases and Announcements sections in Genesys Cloud Release Notes.
Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys Cloud release schedule.
API responses no longer include OAuth client secret
Administrators can now retrieve the OAuth client secret only at the time of client creation or when they generate a new secret. The client secret no longer appears in API responses after creation. This change helps improve the security of client credentials by reducing the risk of exposing sensitive information. Administrators should copy and store the client secret securely when it is first created, since it will not be retrievable later through the API. Rollout to the US East region begins December 1. All other regions have already been enabled.
