On Android devices, what do I receive notifications for and how?

Collaborate for Android mobile app notifies you of one-to-one chat messages and of group chats where someone mentions you using the @ symbol.

When you enable notifications in the mobile app settings, the mobile device delivers notifications based on the device settings. See Settings > Apps > Collaborate on your Android device. Notifications include badging with badge counts on the app icon.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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