Genesys Cloud Archive
Legal and billing On June 1, 2024, Genesys Cloud will change the Genesys Cloud Voice rate card, including number and calling charges. Current regional pricing will apply to all customers within a specific AWS region and is also available in any chosen billing currency. For more information about rates, see Genesys Cloud Voice pricing. This change affects customers who choose a currency that is different from their region’s standard. For example, US and Canada: currencies other than USD; or CAD, UK, and EU: currencies other than GBP or EUR). The Genesys Cloud Voice price for short-duration calls will change to $0.0120 per call… [More]
The following minimum security measures reflect a baseline of security controls across… [More]
To use Genesys Cloud SCIM (Identity Management), configure Okta to sync user… [More]
Genesys Cloud services are hosted by third party data center providers. Premise… [More]
Direct customers The following terms and conditions apply to customers who purchase… [More]
This article has moved. The new article is Genesys Cloud fair use… [More]
Genesys respects the intellectual property rights of others and requires that users… [More]
Find out more about Genesys Cloud’s legal agreements, privacy policy, and terms… [More]
Overview Scope. This Genesys Cloud Service Level Agreement (“SLA”) is a policy… [More]
Last Updated March 22, 2023 The following names are registered trademarks, trademarks,… [More]
