Open an existing call flow
Open an existing call flow
- From the Architect home page, click or hover over the Flows menu and select the desired flow type.
- Do one of the following:
- Click the call flow link to open it in the current tab.
- Middle-click a call flow to open it in a new tab.
- Select the check box to the left of the call flow and click the Open button.
Open a previous version of a call flow
When you open a previous version of a flow, you can perform additional tasks. For example, you can unpublish the currently published version. You can also open any version and export the configuration or use Save As to create a copy of the current flow and save it under a new name.
Open a previous version of the current flow
- From within the flow, click the Version button. The Available Versions dialog box opens.
- Click the version number link for the flow you want to view. A read-only version of the flow opens in a new tab.
Open a previous version of a flow from the Architect home page
- From the Architect home page, click the tab that contains the type of flow whose previous version you want to view.
- From the flow list, next to the desired flow select the dimmed check box to enable it and then click the Versions button. The Available Versions dialog box opens.
- Click the version number link for the flow you want to view.
- When you open a previous version of a flow, Architect displays the following message: You are currently viewing an older version of this flow.
- If an authorized user from another organization created or modified the flow, a purple icon appears next to the user's name. Hover over the icon to view details about the user.