Widget feature comparison
All of the widgets available in PureCloud allow customers to chat with agents from your website. However, each widget has different features. Use the following table to help you decide which type of widget to select when you create a create a widget for web chat.
|Feature||Version 1.0||Version 1.1||Version 2||Third Party|
|Use with Altocloud||X|
|Use with HTTP APIs||X||X||X|
|Use with screen share||X|
|Use with co-browse||X|
|Appearance customization options||X||X||X|