Understand time zone names


Specify the time zones in a contact list or callable times entry in Tz database notation, a public-domain set of zone names for locations around the world. This uniform naming convention is also called tzdata, zoneinfo database, or IANA Time Zone Database.

  • The process identifies each location by continent or ocean and then by the largest city in the region. For example:

America/New_York
Europe/Paris
America/Indiana/Indianapolis

  • The world separates into regions where local clocks have not changed since 1970. Each Tz name represents the local time for a locale.

Supported time zone names

When agents schedule a callback, or administrators populate zone columns in a contact list, use the following zone names.

Time zone names

Africa/Abidjan

Africa/Accra

Africa/Addis_Ababa

Africa/Algiers

Africa/Asmara

Africa/Bamako

Africa/Bangui

Africa/Banjul

Africa/Bissau

Africa/Blantyre

Africa/Brazzaville

Africa/Bujumbura

Africa/Cairo*

Africa/Casablanca*

Africa/Ceuta

Africa/Conakry

Africa/Dakar

Africa/Dar_es_Salaam

Africa/Djibouti

Africa/Douala

Africa/El_Aaiun

Africa/Freetown

Africa/Gaborone

Africa/Harare*

Africa/Johannesburg

Africa/Kampala

Africa/Khartoum

Africa/Kigali

Africa/Kinshasa

Africa/Lagos

Africa/Libreville

Africa/Lome

Africa/Luanda*

Africa/Lubumbashi

Africa/Lusaka

Africa/Malabo

Africa/Maputo

Africa/Maseru

Africa/Mbabane

Africa/Mogadishu

Africa/Monrovia

Africa/Nairobi*

Africa/Ndjamena

Africa/Niamey

Africa/Nouakchott

Africa/Ouagadougou

Africa/Porto-Novo

Africa/Sao_Tome

Africa/Tripoli

Africa/Tunis

Africa/Windhoek*

America/Adak

America/Anchorage*

America/Anguilla

America/Antigua

America/Araguaina

America/Argentina/Buenos_Aires*

America/Argentina/Catamarca

America/Argentina/Cordoba*

America/Argentina/Jujuy

America/Argentina/La_Rioja

America/Argentina/Mendoza

America/Argentina/Rio_Gallegos

America/Argentina/Salta

America/Argentina/San_Juan

America/Argentina/San_Luis

America/Argentina/Tucuman

America/Argentina/Ushuaia

America/Aruba

America/Asuncion

America/Atikokan

America/Bahia

America/Bahia_Banderas

America/Barbados

America/Belem

America/Belize

America/Blanc-Sablon

America/Boa_Vista

America/Bogota*

America/Boise

America/Cambridge_Bay

America/Campo_Grande

America/Cancun

America/Caracas*

America/Cayenne

America/Cayman

America/Chicago*

America/Chihuahua*

America/Costa_Rica

America/Cuiaba

America/Curacao

America/Danmarkshavn

America/Dawson

America/Dawson_Creek

America/Denver*

America/Detroit

America/Dominica

America/Edmonton

America/Eirunepe

America/El_Salvador

America/Fortaleza

America/Glace_Bay

America/Godthab*

America/Goose_Bay

America/Grand_Turk

America/Grenada

America/Guadeloupe

America/Guatemala*

America/Guayaquil

America/Guyana

America/Halifax*

America/Havana

America/Hermosillo

America/Indiana/Indianapolis*

America/Indiana/Knox

America/Indiana/Marengo

America/Indiana/Petersburg

America/Indiana/Tell_City

America/Indiana/Vevay

America/Indiana/Vincennes

America/Indiana/Winamac

America/Inuvik

America/Iqaluit

America/Jamaica

America/Juneau

America/Kentucky/Louisville

America/Kentucky/Monticello

America/La_Paz

America/Lima

America/Los_Angeles*

America/Maceio

America/Managua

America/Manaus*

America/Martinique

America/Matamoros

America/Mazatlan

America/Menominee

America/Merida

America/Mexico_City*

America/Miquelon

America/Moncton

America/Monterrey

America/Montevideo*

America/Montreal

America/Montserrat

America/Nassau

America/New_York*

America/Nipigon

America/Nome

America/Noronha

America/North_Dakota/Center

America/North_Dakota/New_Salem

America/Ojinaga

America/Panama

America/Pangnirtung

America/Paramaribo

America/Phoenix*

America/Port_of_Spain

America/Port-au-Prince

America/Porto_Velho

America/Puerto_Rico

America/Rainy_River

America/Rankin_Inlet

America/Recife

America/Regina*

America/Resolute

America/Rio_Branco

America/Santa_Isabel

America/Santarem

America/Santiago*

America/Santo_Domingo

America/Sao_Paulo*

America/Scoresbysund

America/St_Johns*

America/St_Kitts

America/St_Lucia

America/St_Thomas

America/St_Vincent

America/Swift_Current

America/Tegucigalpa

America/Thule

America/Thunder_Bay

America/Tijuana*

America/Toronto

America/Tortola

America/Vancouver

America/Whitehorse

America/Winnipeg

America/Yakutat

America/Yellowknife

Antarctica/Casey

Antarctica/Davis

Antarctica/DumontDUrville

Antarctica/Macquarie

Antarctica/Mawson

Antarctica/McMurdo

Antarctica/Palmer

Antarctica/Rothera

Antarctica/Syowa

Antarctica/Vostok

Asia/Aden

Asia/Almaty

Asia/Amman*

Asia/Anadyr

Asia/Aqtau

Asia/Aqtobe

Asia/Ashgabat

Asia/Baghdad*

Asia/Bahrain

Asia/Baku*

Asia/Bangkok*

Asia/Beirut*

Asia/Bishkek

Asia/Brunei

Asia/Calcutta*

Asia/Choibalsan

Asia/Chongqing

Asia/Colombo*

Asia/Damascus

Asia/Dhaka*

Asia/Dili

Asia/Dubai

Asia/Dushanbe

Asia/Gaza

Asia/Harbin

Asia/Ho_Chi_Minh

Asia/Hong_Kong

Asia/Hovd

Asia/Irkutsk

Asia/Jakarta

Asia/Jayapura

Asia/Jerusalem*

Asia/Kabul*

Asia/Kamchatka

Asia/Karachi*

Asia/Kashgar

Asia/Kathmandu*

Asia/Kolkata

Asia/Krasnoyarsk*

Asia/Kuala_Lumpur

Asia/Kuching

Asia/Kuwait

Asia/Macau

Asia/Magadan

Asia/Makassar

Asia/Manila

Asia/Muscat*

Asia/Nicosia

Asia/Novokuznetsk

Asia/Novosibirsk*

Asia/Omsk

Asia/Oral

Asia/Phnom_Penh

Asia/Pontianak

Asia/Pyongyang

Asia/Qatar

Asia/Qyzylorda

Asia/Rangoon*

Asia/Riyadh*

Asia/Sakhalin

Asia/Samarkand

Asia/Seoul*

Asia/Shanghai*

Asia/Singapore*

Asia/Taipei*

Asia/Tashkent

Asia/Tbilisi*

Asia/Tehran*

Asia/Thimphu

Asia/Tokyo*

Asia/Ulaanbaatar*

Asia/Urumqi

Asia/Vientiane

Asia/Vladivostok*

Asia/Yakutsk*

Asia/Yekaterinburg*

Asia/Yerevan*

Atlantic/Azores*

Atlantic/Bermuda

Atlantic/Canary

Atlantic/Cape_Verde*

Atlantic/Faroe

Atlantic/Madeira

Atlantic/Reykjavik

Atlantic/South_Georgia*

Atlantic/St_Helena

Atlantic/Stanley

Australia/Adelaide*

Australia/Brisbane*

Australia/Broken_Hill

Australia/Currie

Australia/Darwin*

Australia/Eucla

Australia/Hobart*

Australia/Lindeman

Australia/Lord_Howe

Australia/Melbourne

Australia/Perth*

Australia/Sydney*

CET

CST6CDT

EET

EST

EST5EDT

Etc/GMT*

Etc/GMT+1

Etc/GMT+10

Etc/GMT+11

Etc/GMT+12

Etc/GMT+2

Etc/GMT+3

Etc/GMT+4

Etc/GMT+5

Etc/GMT+6

Etc/GMT+7

Etc/GMT+8

Etc/GMT+9

Etc/GMT-1

Etc/GMT-10

Etc/GMT-11

Etc/GMT-12*

Etc/GMT-13

Etc/GMT-14

Etc/GMT-2

Etc/GMT-3

Etc/GMT-4

Etc/GMT-5

Etc/GMT-6

Etc/GMT-7

Etc/GMT-8

Etc/GMT-9

Etc/UCT

Etc/UTC

Europe/Amsterdam

Europe/Andorra

Europe/Athens*

Europe/Belgrade*

Europe/Berlin*

Europe/Brussels

Europe/Bucharest

Europe/Budapest

Europe/Chisinau

Europe/Copenhagen

Europe/Dublin

Europe/Gibraltar

Europe/Helsinki*

Europe/Istanbul*

Europe/Kaliningrad

Europe/Kiev

Europe/Lisbon

Europe/London*

Europe/Luxembourg

Europe/Madrid

Europe/Malta

Europe/Minsk*

Europe/Monaco

Europe/Moscow*

Europe/Oslo

Europe/Paris*

Europe/Prague*

Europe/Riga

Europe/Rome

Europe/Samara

Europe/Simferopol

Europe/Sofia

Europe/Stockholm

Europe/Tallinn

Europe/Tirane

Europe/Uzhgorod

Europe/Vaduz

Europe/Vienna

Europe/Vilnius

Europe/Volgograd

Europe/Warsaw

Europe/Zaporozhye

Europe/Zurich

HST

Indian/Antananarivo

Indian/Chagos

Indian/Christmas

Indian/Cocos

Indian/Comoro

Indian/Kerguelen

Indian/Mahe

Indian/Maldives

Indian/Mauritius*

Indian/Mayotte

Indian/Reunion

MET

MST

MST7MDT

Pacific/Apia*

Pacific/Auckland*

Pacific/Chatham

Pacific/Chuuk

Pacific/Easter

Pacific/Efate

Pacific/Enderbury

Pacific/Fakaofo

Pacific/Fiji*

Pacific/Funafuti

Pacific/Galapagos

Pacific/Gambier

Pacific/Guadalcanal*

Pacific/Guam*

Pacific/Honolulu*

Pacific/Johnston

Pacific/Kiritimati

Pacific/Kosrae

Pacific/Kwajalein

Pacific/Majuro

Pacific/Marquesas

Pacific/Midway

Pacific/Nauru

Pacific/Niue

Pacific/Norfolk

Pacific/Noumea

Pacific/Pago_Pago

Pacific/Palau

Pacific/Pitcairn

Pacific/Pohnpei

Pacific/Port_Moresby

Pacific/Rarotonga

Pacific/Saipan

Pacific/Tahiti

Pacific/Tarawa

Pacific/Tongatapu*

Pacific/Wake

Pacific/Wallis

PST8PDT

UTC

WET

* Edge supported