Troubleshoot Genesys Cloud SCIM (Identity Management)
Note: This article applies to Genesys Cloud SCIM (Identity Management).
The following content applies to the Genesys Cloud SCIM application in Azure Active Directory.
- Does Genesys Cloud SCIM sync information from Genesys Cloud to identity management systems?
- What causes Genesys Cloud to change the status of an Azure Active Directory user to inactive or to delete a user?
- Why are Genesys Cloud user records unexpectedly changed after an update to Azure Active Directory?
The following content applies to the Genesys Cloud SCIM application in Okta.
- Can I import users from Genesys Cloud into Okta?
- Can I use something besides first name plus last name for full name?
- Does Genesys Cloud SCIM sync information from Genesys Cloud to identity management systems?
- What happens when I delete a user in Genesys Cloud and later reenable the user in Okta?
- What happens if I unassign a user from the Genesys Cloud application in Okta?
The following content applies to the Genesys Cloud SCIM application in OneLogin.
For information about Genesys Cloud SCIM (Identity Management), see About Genesys Cloud SCIM (Identity Management) and Genesys Cloud SCIM (Identity Management) overview (Genesys Cloud Developer Center).
