When you log in to Architect, you receive the following message: “In order to use Architect, your user must have either the Architect admin, Architect editor, or Architect readonly permission.”
Your Genesys Cloud user role does not have one of the Architect-specific permissions assigned.
To resolve this problem, contact your admin. An admin must assign either the Architect admin, editor, or readonly permission to your Genesys Cloud user role. For more information on roles and Architect permissions, see the Suggested content.
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.