Troubleshoot Architect log in


Problem

When you log in to Architect, you receive the following message: “In order to use Architect, your user must have either the Architect admin, Architect editor, or Architect readonly permission.”

Cause

Your PureCloud user role does not have one of the Architect-specific permissions assigned.

Solution

To resolve this problem, contact your admin. An admin must assign either the Architect admin, editor, or readonly permission to your PureCloud user role. For more information on roles and Architect permissions, see the Suggested content.