SIP softphone release notes

View a summary of the improvements and fixes in the latest SIP softphone software version.

Version 16.2.0.3036 - November ‎11, ‎2019

Removed the softphone client’s capability to request automatic firmware updates from the Edge. (These requests have been ignored by the Edge since build 8670. For more information, see Edge and Media Tier release notes.)

Version 16.2.0.2650 - ‎April ‎23, ‎2019

Resolved a Softphone one-way audio issue.
Softphone no longer crashes when DPI Scaling is over 100%.
Resolved an issue where the softphone did not honor codec priority.

Version 16.2.0.1888 - February ‎22, ‎2018

Original release for Genesys Cloud.