Set the default script page

When your script has multiple pages, you can set one page to open by default when the script pops on an agent’s display.

  1. Click Admin.
  2. Under Contact Center, click Scripts.
  3. Click the name of the script you want to edit.

  1. Click Page . The list of pages in that script appears. The page with a larger home icon is the default page.

  2. To set a different default page, click Home for another page.

    Note: Do not click the name of the page.

    Home changes color to indicate the new default page.