Genesys Cloud and Pointillist Service terms and conditions for security

Date Revision
January 17, 2024

Removed reference to CX from Genesys Cloud terms and conditions for security (Global)
January 10, 2024

Added the Genesys Pointillist terms and conditions for security
November 07, 2023

Genesys Cloud terms and conditions for security (Japan) translation of current security terms
October 04, 2023 Genesys Cloud terms and conditions for security (Global) updated to be more detailed
November 16, 2022 Updated URL formatting, added version number (Global)
February 9, 2022 Added Genesys Cloud terms and conditions for security (Japan)
November 3, 2021 Updated policy to unify the security terms and conditions between Genesys Cloud and Engage Cloud/Multicloud
August 30, 2021 Updated policy and moved content into a downloadable PDF file
August 13, 2019 Updated policy
August 7, 2019 Updated table in section 8 for new ISO certifications
July 22, 2019 Updated policy and added new Definitions section
March 20, 2019 Added Revision history table
February 21, 2019 Updated policy