Managed hardware phones release notes - Genesys Cloud Resource Center

View a summary of the improvements and fixes in the latest Managed hardware phone firmware version.

AudioCodes

Version 2.2.16.480 - June 3, 2021

For more information, see the AudioCodes High Definition IP Phones Series release notes.

Version 2.2.16.142.31 - April 11, 2019

For more information, see the AudioCodes High Definition IP Phones Series release notes.

Version 2.2.8.51 - November 3, 2016

For more information, see the AudioCodes High Definition IP Phones Series release notes.

Polycom / Poly

Soundpoint

Version 4.0.15.1047 - January 24, 2022

For more information, see the Poly UC Software Release Matrix for Soundpoint IP and Soundstation IP Phones.

Version 4.0.15.1009 - February 2020

For more information, see the Poly UC Software Release Matrix for Soundpoint IP and Soundstation IP Phones.

Version 4.0.14.1580 - October 22, 2019

For more information see the Poly UC Software Release Matrix for Soundpoint IP and Soundstation IP Phones.

Version 4.0.12.0926 - October 18, 2017

For more information, see the Poly UC Software Release Matrix for Soundpoint IP and Soundstation IP Phones.

Version 4.0.10.0689 - July 11, 2016

For more information, see the Poly UC Software Release Matrix for Soundpoint IP and Soundstation IP Phones.

VVX

Version 6.3.1.11465 - September 2020

For more information, see Poly UC Software Release Matrix for VVX Phones.

Version 5.9.6.2996 - April 2020

For more information, see Poly UC Software Release Matrix for VVX Phones.

Version 5.9.3.2857 - October 22, 2019

For more information, see Poly UC Software Release Matrix for VVX Phones.

Version 5.8.1.7278 - April 11, 2019

For more information, see Poly UC Software Release Matrix for VVX Phones.

Version 5.5.3.2169 - October 18, 2017

For more information, see Poly UC Software Release Matrix for VVX Phones.

CCX

Version 7.2.2.1096 - June 2022

For more information, see Poly CCX release notes.

RealPresence Trio

Version 7.1.1.0731 - June 2021

For more information, see Latest Poly Trio Software Release.

Version 5.9.0.11421 - October 22, 2019

For more information, see Latest Poly Trio Software Release.

Version 5.2.5400 - July 11, 2016

For more information, see Latest Poly Trio Software Release.

Genesys

Version 2.2.16.480 - June 3, 2021

For more information, see the AudioCodes High Definition IP Phones Series release notes.

Version 2.2.16.142.31 - April 11, 2019

For more information, see the AudioCodes High Definition IP Phones Series release notes.

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