Install the Google Dialogflow integration from Genesys AppFoundry


This procedure explains how to install the Google Dialogflow integration from Genesys AppFoundry. Installation adds the app to your organization’s Integrations page in PureCloud. Later, configure and activate this integration.

Note: Before you can obtain the Google Dialogflow premium application, you must contact PureCloud Sales to update your subscription. For more information about these applications, see What are premium applications? and About premium applications

To install Google Dialogflow in your org, follow these steps:

  1. Ensure that you have updated your subscription.
  2. Log in to PureCloud for the org in which to add Google Dialogflow.
  3. Click Admin.
  4. Under Integrations, click Integrations.
  5. Click Integrations .
  6. In the Search box, type Google Dialogflow. The card for Google Dialogflow appears.
  7. Click the Google Dialogflow card. Information about the app appears.
  8. Click Install.

Google Dialogflow is now available to configure and activate from PureCloud’s Admin > Integrations > Integrations page.