BYOC Premises Edge hardware usage charge

For each BYOC Premises Edge in your organization that is in an In Service state, you incur the monthly hardware usage charge as specified in your Genesys Cloud contract. This charge is currently set at $99 per month; however, your monthly charge may be different depending on previous contractual agreements. 

USD CAD AUD NZD GBP EUR BRL JPY ZAR
99.00 108.90 128.70 138.60 69.30 79.20 396.00 11,880.00 1,405.80

This same hardware usage charge applies to all Edge hardware devices in the following BYOC Premises hardware solution configurations:

  • BYOC Premises – Genesys Hardware Solution
  • BYOC Premises – Customer VM Solution
  • BYOC Premises – Customer Hardware Solution

 

Date Revision
March 23, 2022
  • Updated description for clarity
  • Added prices in the various currencies
February 1, 2022 Monthly usage charge for BYOC Premises – Genesys Hardware Solution becomes effective for both new contracts and renewals. 
December 15, 2021 Created article and added Customer Hardware Solution.
July 11, 2017 Monthly usage charge for BYOC Premises – Customer VM Solution becomes effective.