Genesys Cloud privacy policy

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The Genesys Cloud privacy outlines Genesys’ practices for collecting, using, maintaining, protecting, and disclosing customer data through Genesys Cloud. 

 

Modified date
(YYYY-MM-DD)
Revision
2023-02-15

Updated the revision date.

2021-11-11

Added detail regarding individual requests for deletion of data.

2020-12-11

Converted page to a PDF download. Updated policy to remove references to Privacy Shield.

2019-07-01

Original policy.