Administrators can delete a response entry if it is not assigned to a campaign.

  1. Click Admin.

  2. Under Outbound, click Call Analysis Responses.

  3. Select the check box next to each item to delete. 

    Figure shows an entry that is checked for deletion

  4. Click Delete.

    Figure shows delete button

  5. When prompted to confirm the delete operation, click Yes.  The system deletes the selected items or displays an error message.

    Figure shows delete confirmation prompt