Client does not appear

Note: This article applies to PureCloud Embeddable Framework, PureCloud for Chrome, PureCloud for Firefox, PureCloud for Salesforce, and PureCloud for Zendesk.

The PureCloud embedded client does not appear in your third-party product. 

In your PureCloud organization, you enabled Restrict PureCloud Embedding but did not add domains under Allow Embeddable Domain(s)

If you enable Restrict PureCloud Embedding, you must add domains to the allowlist that the PureCloud embedded client needs to access. 

For more information, see Manage PureCloud embedding with the PureCloud embedded clients and Why isn’t the client appearing in Lightning?.

For more information about the integrations, see About the PureCloud browser extensionsAbout PureCloud Embeddable Framework, About PureCloud for Salesforce, and About PureCloud for Zendesk.