Assign a set of callable times to a campaign

You can assign each campaign one set of callable times to indicate when it dials specified time zones.

  1. Click Admin.

  2. Under Outbound Dialing, click Campaign Management.

  3. Click the Campaigns tab.

  4. If the campaign is enabled, then disable it. 

    Note: You cannot modify a running campaign.

  5. Click the Name column for a campaign row.

  6. In the Callable Time box, type all or part of a callable time set and then select it from the list.

    figure shows selection of a callable time set

  7. Click Save. The next time you start the campaign, it dials only contact numbers whose zone is callable at the current time.

  8. (Optional) If the campaign is disabled, enable it if you stopped it to make edits.