Assign a set of contactable times to a campaign

Assign a campaign a set of contactable times that indicates when it can contact specified time zones.

  1. Click Admin.
  2. Under Outbound, click Campaign Management.
  3. Click the Voice Campaigns or Digital Campaigns tab.
  4. If the campaign is enabled, then disable it.
    Note: A running campaign cannot be modified.
  5. In the Name column, select a campaign to open.
  6. In the Contactable Time Set box, type all or part of a contactable time set and then select it from the list.
    figure shows selection of a callable time set
  7. Click Save. The next time you start the campaign, it selects only contact numbers whose zone is contactable at the current time.
  8. If the campaign is disabled, enable it if you stopped it to make edits.