Add a wallboard account to your subscription
One of the following permissions:
- Billing > All permission
- Billing > Subscription > Add and Billing > Subscription > View permissions
If your Genesys Cloud subscription does not already include a wallboard account, you can add wallboard accounts to your subscription to access wallboard reports at reduced prices compared to the use of a full Genesys Cloud license.
To add wallboard accounts to your subscription:
- Click Admin.
- Under Account settings, click Genesys Add Ons. The Genesys Add Ons page appears. Note: If you are a Genesys Cloud partner or partner customer and click Genesys Add Ons, you receive a message, directing you to contact your sales representative.
- In the Wallboards tile, click Activate. The Activate dialog box appears.
- Select the I accept the Genesys Terms of Service check box.
- Click Activate.
While Genesys Cloud sets up your service and updates your billing, a progress spinner appears. When the process completes, your new service is ready to use.
For more information, see Create a Wallboard Account.