The Genesys Cloud privacy outlines Genesys’ practices for collecting, using, maintaining, protecting, and disclosing customer data through Genesys Cloud. 

 

Modified date
(YYYY-MM-DD)		 Revision
2023-02-15

Updated the revision date.
2021-11-11

Added detail regarding individual requests for deletion of data.
2020-12-11

Converted page to a PDF download. Updated policy to remove references to Privacy Shield.
2019-07-01

Original policy.