Where can I download the Genesys Cloud apps?

You can download and learn more about the Genesys Cloud desktop app in the Desktop app article. You can also access Genesys Cloud by going to the web app from a web browser. For more information about the web app, see the Web app article.

You can download the Genesys Cloud apps for iOS and Android devices from the Mobile apps article. Genesys Cloud has two apps for mobile devices: Collaborate and Documents. Search for and communicate with other users in the Collaborate app, and Access files stored in Genesys Cloud with the Documents app.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.