Work with recent files

Prerequisites

Content Management User permission assigned to any role

On the main menu, click Documents.
The Recent Documents list displays all of the files that you have recently uploaded or updated in Genesys Cloud.

Click the image for details.

[hotspotter id=387]

Contact

Solution

Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Scroll to top