Azure regions for Extended Voice Transcription Services

The following table shows the Azure regions that map to AWS for Extended Voice Transcription Services.

Note: Genesys Cloud is transitioning the Extended Voice Transcription Service engine from Microsoft Azure to AWS Transcribe. Impacted ogranzations will receive advance notice before any changes.
Azure region Genesys Cloud AWS region name
Australia East prod-apse2
Brazil South prod-sae1
Canada Central prod-cac1
Central India prod-aps1
East US prod
Japan East prod-apne1
Japan West prod-apne2
Korea Central prod-apne2
North Europe prod-euw1
Switzerland North prod-euc2
UAE North prod-mec1
UK South prod-euw2
West Europe prod-euc1
West US 2 prod-usw2