Authenticated web messaging attributes

Authenticated web messaging allows only authenticated users to initiate a web messaging session with your agents. These authenticated users must log in to your website or your application before they can send a web message.

After you configure authenticated web messaging, you can access these existing built-in variables in Architect inbound message flows, which store some authenticated user attributes defined as standard claims by OpenId Connect Reference:

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Name	Type	Collection?	Read Only?	Description
Message.IsAuthenticated	Boolean	No	Yes	Returns a value that indicates whether the message is authenticated. True if the authentication was requested for the message when it enters the queue; otherwise, false.
Message.Message.senderAddressInfo.addressDisplayable	String	No	Yes	A unique identifier associated with the end user. Provided by the third party authentication provider in the `sub` claim.
Message.Message.senderAddressInfo.email	String	No	Yes	The end user’s email address. Provided by the third-party authentication provider in the `email` claim.
Message.Message.senderAddressInfo.name	String	No	Yes	The end user’s full name. Provided by the third-party authentication provider. This address is built from the concatenation of the `given_name` and `family_name` claims.

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