To configure outbound settings, open an outbound flow and then click Settings > Outbound.

Within an outbound call flow’s general configuration, you can configure default outbound settings for the contact list and wrap-up code, and you can view the contact list properties.

Action Description and use

Contact List

 Select or change the default contact list to use when implementing the outbound call flow.

Default Wrapup Code

 Select or change the default wrap-up code associated with this outbound call flow.

Contact List Properties

 View the field values assigned to the contact list, such as name, address, VIP status, ID, cell phone, and more.