November 2017
November 29, 2017
Contact center
- Dialing group and site configuration campaign options
November 15, 2017
Platform
- PureCloud invoice enhancements
Contact center
- Alert notifications deleted after 30 days
Integrations
- Zendesk data actions integration
November 8, 2017
Contact center
- Improved support for external contacts in email interactions
Integrations
- Screen share and co-browse support for PureCloud for Salesforce
- Screen share and co-browse support for PureCloud for Zendesk
- Screen share and co-browse support for PureCloud for Chrome