×
Close
Genesys Cloud Resource Center
Submit Search
Language
English
繁體中文
Nederlands
Français
Deutsch
Italiano
日本語
简体中文
한국어
Norsk
Polski
Portugues
Español
Svenska
ภาษาไทย
Türkçe
Release Notes
Popular articles
New Users
Business Users
Administrators
Contact Center Managers
Contact Center Agents
Resources
Solutions, subscription plans, licensing, and pricing home
FAQs
Glossary
Home
Release Notes
November 2016
November 23, 2016
Contact center
Architect IVR Transfer to Group action
Limits to prevent excessive dialing
Agent participation in simultaneous dialing campaigns
View details
November 16, 2016
Communicate
Global phone provisioning service
Telephony network topology map
View details
November 9, 2016
Integrations
Secure pause in Genesys Cloud for Salesforce and Genesys Cloud for Zendesk
View details
November 2, 2016
Integrations
Genesys Cloud for Salesforce support for Lightning Experience
View details
Categories
Collaborate
Communicate
Contact center
Customer engagement
Data, analytics, and reporting
Deprecations and announcements
Integrations
Open platform
Platform
Self service and automation
Workforce engagment
Monthly Archive
See all
September 2023
August 2023
July 2023
June 2023
May 2023
April 2023
March 2023
February 2023
January 2023
December 2022
Scroll to top