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  2. Modify configuration in custom actions for integrations

Modify configuration in custom actions for integrations

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Suggested Articles
  • About the data actions integrations
  • About custom actions for integrations
  • Create a custom action for integrations
  • Edit, copy, export, or delete a data action for integrations
  • Custom action fails for unexpected reason
  • Add configuration to custom actions for integrations
  • Request configuration for data actions
  • Response configuration for data actions
  • Velocity macros for data actions
  • Test data actions for integrations
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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