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  1. Home
  2. Activate Predictive Routing Subscription phase

Activate Predictive Routing Subscription phase

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Suggested Articles
  • About routing
  • Get started with predictive routing free trial
  • About predictive routing
  • Predictive routing benefit assessment
  • Create and configure queues
  • Predictive routing comparison test
  • View predictive routing comparison test results
  • Activate predictive routing on a queue
  • Predictive routing pricing and billing
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About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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