Genesys Cloud - Version 2.2.602 – November 11, 2020

Added a workaround to resolve issue that causes the desktop app to close unexpectedly when auto-launched while a Jabra headset is attached.
Added Czech (cs-CZ) language support.
Updated to Chromium 86.
Updated the cache path name to reflect the new Genesys Cloud rebranding.
Updated to Jabra Library 1.8.7.12.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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