Genesys Cloud - November 2, 2016

Integrations

Genesys Cloud for Salesforce support for Lightning Experience

The Genesys Cloud for Salesforce integration now supports Salesforce Lightning Experience. For more information, see Lightning Experience in Genesys Cloud for Salesforce.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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