Genesys Cloud - May 15, 2019

Deprecations

Auditing features in Documents deprecation

Genesys announced the document auditing deprecation on February 6, 2019, with a May 6, 2019 removal date. After reviewing Community feedback and further consideration of alternative solutions, Genesys postponed the removal of this feature to a later date. For more information, see Deprecation: Auditing features in Documents.

Contact

Solution

Company

About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Scroll to top