Announced on	Effective date	Aha! idea
2024-11-06	2024-11-11	-

In a future release, Genesys Cloud will introduce enhanced accessibility features to support users of all abilities. These updates will include screen reader compatibility, refined keyboard navigation, and adherence to industry accessibility standards. With these improvements, Genesys Cloud aims to provide a seamless and inclusive experience, ensuring that everyone can use and benefit from its tools equitably and effectively. This release reflects our ongoing commitment to making Genesys Cloud accessible and user-friendly for all.