Where can I find more information about AWS’s security measures for email?

For recommendations and best practices from Genesys, see Malware and antispam protection best practices.

For further information on SES and AWS’s approach to security, see the following:

General information on SES, how it works, and use case examples: https://aws.amazon.com/ses/
SES security breakdown: https://docs.aws.amazon.com/ses/latest/dg/security.html
Overview of SES sending authorization: https://docs.aws.amazon.com/ses/latest/dg/sending-authorization-overview.html
How email sending works in SES: https://docs.aws.amazon.com/ses/latest/dg/send-email-concepts-process.html
AWS Shared Responsibility Model: https://aws.amazon.com/compliance/shared-responsibility-model/

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.