When creating a forecast or a schedule, what start dates can I choose?

When creating a Forecast, or a Schedule, the start date must be within 26 weeks of the current date. Also, the start date of the Forecast or Schedule must always be the same day of the week as your business unit’s start day of week setting. For example, if today is July 1, 2024, a Monday, and my business unit’s start day of the week is Monday, then the earliest start date I can use when generating a Forecast or a Schedule is January 1, 2024 and the latest start date is December 30, 2024.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.