Does Genesys support direct TTY (Teletypewriter) interactions?
No. However, Genesys does support 711 calls (Telecommunication Relay Service). For more information, see Create a number plan for the 711 Telecommunications Relay Service.
No. However, Genesys does support 711 calls (Telecommunication Relay Service). For more information, see Create a number plan for the 711 Telecommunications Relay Service.