Can I change the activity length from the shift view?
In the shift view, hover at the beginning or end of an activity. When the cursor changes to a two-sided arrow, click and drag to resize it, extending or reducing the activity length. For more information, see Set up shift activities.
![Activity length demonstration](https://help.mypurecloud.com/wp-content/uploads/2017/02/Activity-length-1024x208.gif)