Work with recent files - Genesys Cloud Resource Center

Prerequisites

Content Management User permission assigned to any role

On the main menu, click Documents.
The Recent Documents list displays all of the files that you have recently uploaded or updated in Genesys Cloud.

Click the image for details.

[hotspotter id=387]

Contact

Solution

Company

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Scroll to top