View responses
The following permissions:
- Responses > Library > View
- Responses > Response > View
- Click Admin.
- Under Contact Center, click Canned Responses.
- Under Libraries, do one of the following:
-
- To view all canned responses, click View All Responses.
- To view the canned responses in a particular library, under Libraries, click the library you want.
The responses appear on the right.