Uninstall a Zoom integration

Prerequisites
  • Zoom Account Administrator role

This procedure explains how to uninstall a Genesys Cloud integration from the Zoom App Marketplace. 

To uninstall a Genesys Cloud integration from your Zoom account, complete these steps:

  1.  Log in to your Zoom account and navigate to the Zoom App Marketplace.
  2.  Click Manage > Installed Apps, or search for the Genesys Cloud app.
  3. Click the Genesys Cloud Integration app.
  4. Click Uninstall.

To remove a Zoom integration from your Genesys Cloud org, see Delete an application integration.