SMS delivery receipts
When you send SMS messages, you can track the delivery status information in Analytics by adding the column Delivery Status to your Interactions View. For more information, see Interactions view.
| Receipt code | Description |
|---|---|
| ACCEPTED | The carrier has accepted the message. |
| AUTHENTICATION_FAILED | Connection issue with provider. |
| CARRIER_CONGESTED | The carrier has rejected the message because of congestion. |
| CARRIER_DELIVERY_FAILED | Unknown error on the carrier network. |
| DEFAULT | Encountered an unmapped carrier status. |
| DELIVERED | The carrier confirmed that the message was delivered. |
| DEST_ADDR_COUNTRY_INVALID | MMS message cannot be delivered to the destination country. |
| DEST_ADDR_INVALID | The destination is not a valid mobile phone number. |
| DEST_ADDR_IS_LANDLINE | The destination number is a land line. |
| ENROUTE | The carrier has accepted the message. |
| EXPIRED | The carrier could not deliver the message before it timed out. |
| FLOW_CONTROL_TIMEOUT | The carrier has rejected the message because we are sending too fast. |
| FORWARDED | The carrier has accepted the message. |
| MESSAGE_DATA_INVALID | The carrier has rejected the message because it was invalid. |
| MESSAGE_TYPE_NOT_SUPPORTED | The carrier does not support this type of message. |
| NETWORK_TIMEOUT | Timed out waiting for a delivery receipt. |
| OTHER_PERMANENT_FAILURE | Encountered a permanent failure with no further detail. |
| OTHER_TEMPORARY_FAILURE | Encountered a temporary failure with no further detail. |
| PROCESSING | The carrier has accepted the message. |
| QUEUED | The carrier has accepted the message. |
| RECIPIENT_BUSY | The subscriber’s device is busy. |
| RECIPIENT_FLOODED | The message is rejected due to the number of identical messages sent to a single number. |
| RECIPIENT_OPTED_OUT | The recipient has opted out. |
| RECIPIENT_BLOCKLISTED | The recipient has opted out. |
| RECIPIENT_HANDSET_FAILURE | Carrier was unable to deliver to recipient’s handset. |
| RECIPIENT_HANDSET_TEMP_FAILURE | Carrier was unable to deliver to recipient’s handset. |
| RECIPIENT_TEMP_FAILURE | Carrier was unable to deliver to recipient’s handset. |
| REJECTED | The carrier has rejected the message. |
| REJECTED_FILTERED | The message was filtered by the carrier for going against guidelines. |
| REJECTED_SPAM_MESSAGE | The message was filtered by the carrier for going against guidelines. |
| REQUEST_INVALID | The carrier has rejected the message because it was invalid. |
| SENT | The carrier has accepted the message. |
| SHORT_CODE_SOURCE_ADDR_NOT_ALLOWED | Messaging on this shortcode is not allowed. |
| SOURCE_ADDR_DENIED | Messaging forbidden on this sender id. |
| SOURCE_ADDR_INVALID | The carrier has rejected the message as invalid source address (sender id). |
| THROTTLED | The carrier has rejected the message because we are sending too fast. |
| UNDELIVERABLE | Carrier was unable to deliver to recipient’s handset. |
| UNKNOWN | Encountered an unmapped carrier status. |
| UNKNOWN_FAILURE | Encountered an unmapped carrier status. |
| UNREACHABLE | The carrier has defined the recipient as unreachable. |
| UNREACHABLE_CARRIER | Delivery to the recipient’s carrier is not supported. |
| UNREACHABLE_COUNTRY | Message cannot be delivered to the destination country. |
| RECIPIENT_OVER_SMS_LIMIT | The recipient’s device is unable to receive messages due to limits. |
| UNREACHABLE_DESTINATION | The carrier has defined the recipient as unreachable. |
| DELETED_MESSAGE | The carrier could not deliver the message. |
