SDK in Genesys Cloud for Salesforce
Note: This article applies to Genesys Cloud for Salesforce.
You can use our SDK in the managed package to customize actions in Genesys Cloud for Salesforce. The SDK uses the Salesforce Apex programming language.
Note: This article is an advanced customization topic meant for developers familiar with Salesforce.
Use the SDK to perform the following customized actions:
- Route Salesforce emails
- Call the Genesys Cloud Platform API
For examples that access our SDK through the Rest class, see Genesys Cloud for Salesforce SDK Examples (GitHub).
- Create and save diagnostic logs
For more information about the integration, see About Genesys Cloud for Salesforce.