Example solutions for Genesys Cloud for Salesforce
Note: This article applies to Genesys Cloud for Salesforce.
You can use example solutions and blueprints to extend the integration through custom development.
Note: This advanced customization article is intended for developers who are familiar with Salesforce.
CTI events
- Events in Salesforce Classic Console App
- Events in Salesforce Lightning App
- PureCloud for Salesforce Einstein Example
SDK
- Genesys Cloud for Salesforce SDK CTI Extensions
- Genesys Cloud for Salesforce SDK DNC List Blueprint
- Genesys Cloud for Salesforce SDK Rest Examples
For more information about the integration, see About Genesys Cloud for Salesforce.